SitePage: /louisiana/help-paying/

What is this? Qualifying customers who need a few extra days to pay their bill can request an extension on their due date. As long as you pay your extended balance in full by 5pm CST on the new due date, you will be protected from disconnection of service. If disconnected, the entire past due…

What is this? Qualifying customers who are experiencing financial hardship may be eligible to take up to four months to pay their current bill and/or unpaid balances. For example, a 1-month arrangement will defer your entire balance to the next bill, while a 4-month arrangement will spread the open balance across the next 4 invoices.…